TrustCOD by MatrixVia

Reduce fake COD orders before shipping.

TrustCOD helps Lebanese online sellers verify cash-on-delivery orders, confirm buyers by WhatsApp, detect risky orders, and reduce failed deliveries.

Apply for Pilot How it works

Verify orders

Confirm buyer intent using WhatsApp/SMS before sending the order to delivery.

Score COD risk

Flag incomplete addresses, repeated failed patterns, high-value risky orders, and unconfirmed buyers.

Reduce losses

Lower refused deliveries, fake orders, wasted courier trips, and manual confirmation work.

How it works

1. Order received

Merchant imports orders manually or through Shopify/WooCommerce later.

2. Buyer confirmed

TrustCOD sends a confirmation message before shipping.

3. Merchant ships smarter

Orders are marked Verified, Needs Review, High Risk, or Cancelled.

30-day pilot for Lebanese online sellers

We are onboarding selected merchants in fashion, gifts, electronics, cosmetics, supplements, and online retail.